WILL THERE BE a Battery Replacement Policy?
What’s Element Vape? A local online e-commerce store which allows you to choose from thousands of different herbal choices. The website describes their product as the “estrogenic nicotine alternative obtainable in liquid form.” So how exactly does it work? When you visit the website, you will see thousands of selections, such as fruity, floral, traditional, and exotic flavors.
As a person, you may want to find out about their shipping options, return policy, privacy policies, FAQs, and much more. Please note that we make an effort to be an accommodating, helpful, and informative site for several our customers. For those who have any additional questions, please visit Element Vape’s help center for answers or request a signature confirmation.
How can I order online? To place your order, simply login at Element Vape, choose the product you desire, and follow the prompts. For questions, or if you would like to place an order, please be aware that you may need to contact their support team. In addition to email, you can also use the telephone. Please note our phone hours are Monday – Friday, Eastern Standard Time. They’re usually open in case of server outages, so you may want to call of these times.
Can I return my damaged product or cancel my order? Yes, absolutely! Any damaged product or incorrect order can be cancelled or returned within the first thirty days without incurring any additional charges. In addition, if you would like to cancel your account, you’ll greatly appreciate the shipping refund. Our website does not allow customers to leave a poor feedback once they have ordered through our website, and the same applies to placing an order through our contact number.
Can I track my order? Yes, we do supply the tracking information for several orders. This includes our shipping address submissions. Please be aware that we cannot accept returns on goods that have arrived to our door without our express prior approval.
Are there any other ways to earn reward points or cash back from my Element Vape purchase? Yes, as stated above, we can pay one to encourage repeat purchases. Additional cash return or discount promotions are available through our website. If you’re a loyal customer, we shall reward you with a lot more discounts, freebies or merchandise, as well as cash. We are focused on offering our customer service professionals Vape Shop with training and education on our products, and also providing them having an extensive library of educational material, including videos and printed resources.
Is there an alternative way to earn reward points or cash return? Yes, you can use your credit or debit card to purchase items from our website. When you have completed your purchase, you might enter your user id and pin number to redeem your reward points. Please note that you will not receive cash return or discount on the purchases of electronics items made using your charge card. Only those Reward Points redeemed for Black Friday merchandise will be eligible for rewards.
Do I get free shipping on my order? Yes, you will receive free shipping on all orders, no matter your shipping address. We are still focusing on adding additional reward options, such as for example gift cards and free shipping options, so check back soon.
What about refunds and exchange policies? We’ve policies and procedures set up for returning items you could be unhappy with. Please note that upon delivery, standard shipping rates connect with all U.S. destinations. Also, due to internet sites employing Adult Signature, free shipping and replacement charge aren’t applicable on certain orders, such as for example those requiring assembly.
Where can I contact the client Service department? Our phone number is readily available on our home page. Should you have any further questions, you may contact us at anytime by e-mail, phone, or regular mail. Furthermore, we encourage customers located within eBook readers like the Kindle and iPad to e-mail us with any questions or concerns. Additionally, we encourage customers located within non-Ebook reading devices such as for example netbooks along with other wireless laptops to e-mail us with any questions or concerns. If you experience a technical problem with this product or in case you have questions about our services, you need to contact us at anytime.
Is there a warranty or guarantees? Our policy is to provide a lifetime warranty on all of our products, which covers replacement or repair for defects in materials or workmanship for a full year from the date of purchase. Should you experience any harm or defect while using our products, you must notify us right away in order to get yourself a proper replacement.